The project “Strengthening the Healthcare System Resilience and Continuum of Care for the Most Vulnerable Populations, with Focus on Access to Life-Saving Hospitalisation in the Context of Emergencies in Lebanon”, implemented by the World Health Organisation (WHO) and funded by the European Civil Protection and Humanitarian Aid Operations (ECHO), aimed to mitigate the impacts of Lebanon’s protracted crisis on vulnerable populations by strengthening access to essential healthcare and supporting health system coordination and emergency preparedness.
In 2025, ITAR Consultants was commissioned by WHO to conduct an evaluation of this ECHO-funded project to assess its achievements, capture key lessons learned, and provide recommendations for enhancing future interventions.
Specifically, it aimed to:
- Measure the project’s achievements against its objectives and identify challenges;
- Document successes and lessons learned from WHO’s interventions; and
- Provide actionable recommendations for future projects.
The evaluation was guided by 24 research questions covering relevance, effectiveness, efficiency, sustainability, impact, and lessons learned. It followed a structured, three-phase approach: inception, data collection, and analysis/reporting. Methods included a targeted desk review of key documents and 24 key informant interviews with stakeholders from WHO, the Ministry of Public Health (MoPH), implementing hospitals, sector partners, and emergency response actors. Consultations were conducted across all three components of the projects and findings were triangulated between stakeholders to ensure robustness of findings as well as to avoid information gaps.
